Effective Date: June 20, 2026
Launch Sites ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to you.
By accessing or using our website and services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Automatically Collected Information. When you visit our website, certain information is collected automatically by our servers and security systems, including IP address, browser type and version, date and time of access, and general usage and performance data.
This information is collected for security, operational, analytical, and performance-related purposes.
b. Information You Provide. When you contact us, request a quote, or submit a project inquiry, we may collect information including your name, email address, phone number, company name, project details, and any information voluntarily submitted through forms, messages, or email communications.
c. Uploaded Files and Project Assets. If you submit files, images, documents, or other project-related materials, we may temporarily store and process these assets for evaluation, communication, and project execution purposes.
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
a. Security and Protection. To maintain the security and integrity of our website and infrastructure, including DDoS protection, abuse prevention, fraud detection, brute-force attack prevention, monitoring suspicious activity, and network and server security.
IP addresses and related technical information may be analyzed and logged as part of these security measures.
b. Website Performance and Analytics. To understand website usage, identify technical issues, improve user experience, monitor performance, and optimize website functionality.
c. Communication. To respond to inquiries, provide quotations, discuss projects, deliver requested information, and maintain communication regarding our services.
d. Legal and Compliance Purposes. To comply with applicable laws, regulations, legal obligations, court orders, or to protect our rights, users, systems, and business interests.
3. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following legal grounds:
Your consent
Performance of a contract or pre-contractual request
Compliance with legal obligations
Our legitimate interests in operating, securing, maintaining, and improving our services
4. Data Retention
We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
a. Server Logs. Security and access logs, including IP addresses, may be retained for up to 90 days for security monitoring, abuse prevention, and troubleshooting purposes before being deleted or anonymized.
b. Contact Form Data. Contact submissions and communications may be retained for up to 12 months following the most recent interaction unless a longer retention period is required by law or necessary for ongoing business purposes.
c. Uploaded Files. Uploaded project files and assets may be retained for the duration of a project and for up to 6 months afterward before permanent deletion.
5. Cookies and Similar Technologies
We may use browser storage technologies, session data, and similar technologies to improve website functionality, remember preferences, maintain session state, and enhance user experience.
These technologies are not used for third-party advertising purposes.
You may manage, restrict, or remove such data through your browser settings. Certain website features may not function properly if these technologies are disabled.
6. Third-Party Service Providers
We may use trusted third-party providers to operate, secure, and improve our website and services. These providers may assist with website hosting, infrastructure management, security and DDoS protection, analytics and performance monitoring, email delivery and communication, and file storage and processing.
These providers may process information only as necessary to perform services on our behalf and are expected to maintain appropriate security safeguards.
We do not sell, rent, or trade personal information to advertisers, marketers, or data brokers.
7. International Data Processing
Depending on the services used to operate our website, information may be processed or stored in countries outside your country of residence. We take reasonable steps to ensure that such processing is protected by appropriate safeguards and security measures.
8. Security Measures
We implement technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
These measures include HTTPS encryption (TLS/SSL), security monitoring, access controls and authentication systems, rate limiting and abuse prevention, infrastructure security protections, and regular software and security updates.
While no system can guarantee absolute security, we take reasonable measures to protect information entrusted to us.
9. Your Rights
Subject to applicable laws, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion of personal information, request restriction of processing, object to certain processing activities, and withdraw consent where consent is relied upon.
Requests may be submitted through our contact form or designated contact channels. We will respond within a reasonable timeframe and in accordance with applicable law.
10. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date. Continued use of the website following any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the contact form available on our website.